Incidents | Pin People Incidents reported on status page for Pin People https://status.pinpeople.com.br/ https://d1lppblt9t2x15.cloudfront.net/logos/a79375821a47adc27abad31d52388427.png Incidents | Pin People https://status.pinpeople.com.br/ en Schedule Notifications recovered https://status.pinpeople.com.br/ Wed, 11 Mar 2026 10:02:02 +0000 https://status.pinpeople.com.br/#79e1da46110f08aa669cb843c20ba328edca407be9ed52e5d39ed50668862c28 Schedule Notifications recovered Schedule Notifications went down https://status.pinpeople.com.br/ Wed, 11 Mar 2026 09:55:10 +0000 https://status.pinpeople.com.br/#79e1da46110f08aa669cb843c20ba328edca407be9ed52e5d39ed50668862c28 Schedule Notifications went down Send Notifications recovered https://status.pinpeople.com.br/ Wed, 11 Mar 2026 09:29:18 +0000 https://status.pinpeople.com.br/#35a86ac7ed6061185e2c4f12dadc98cf0454346c3d8ad5fd573f8d4a1743b559 Send Notifications recovered Send Notifications went down https://status.pinpeople.com.br/ Wed, 11 Mar 2026 07:52:05 +0000 https://status.pinpeople.com.br/#35a86ac7ed6061185e2c4f12dadc98cf0454346c3d8ad5fd573f8d4a1743b559 Send Notifications went down Scheduled Maintenance Window — Database Upgrade https://status.pinpeople.com.br/incident/834358 Fri, 27 Feb 2026 03:05:00 -0000 https://status.pinpeople.com.br/incident/834358#c6649469bcfdf1c1626e29f45174468170e74184a626ec67d9cb38fcfa86afbc Maintenance completed Scheduled Maintenance Window — Database Upgrade https://status.pinpeople.com.br/incident/834358 Fri, 27 Feb 2026 02:00:00 -0000 https://status.pinpeople.com.br/incident/834358#b1449e289625024fd9dbf027bfac5800fac1610209f4a3b05d0fb02b2aac9ea6 A scheduled maintenance window will take place to perform a database version upgrade used by the platform. 📅 Date: February 26, 2026 ⏰ Start: 11:00 PM (BRT) ⏰ Expected end: 01:00 AM (BRT) — February 27, 2026 ⏱️ Estimated duration: up to 2 hours During this period, temporary instability or partial service unavailability may occur while the upgrade is in progress. This activity is part of our ongoing infrastructure maintenance process, focused on security and operational stability. Our engineering team will actively monitor the execution and continue observing the environment after completion. Degradation in Scheduled Notification Delivery https://status.pinpeople.com.br/incident/785335 Fri, 12 Dec 2025 10:00:00 -0000 https://status.pinpeople.com.br/incident/785335#a243c97fb671286d128e7bba859f35130a5b9eecc320ee2e2b656932c9f84045 We experienced a delay in the processing of scheduled tasks due to an unexpected accumulation of jobs in the Background service. During this period, tasks continued to be received but were executed later than expected. The issue has now been fully resolved, and we are implementing measures to prevent it from recurring. Degradation in Scheduled Notification Delivery https://status.pinpeople.com.br/incident/785335 Fri, 12 Dec 2025 09:00:00 -0000 https://status.pinpeople.com.br/incident/785335#79908f1e052821a58fcba42b149d72ac8e708870e7214871cffd58d24c343692 We are currently investigating a potential delay in the processing of scheduled tasks. Our team is analyzing the situation and will provide further updates soon. Degradation in Scheduled Notification Delivery https://status.pinpeople.com.br/incident/785330 Thu, 11 Dec 2025 09:26:00 -0000 https://status.pinpeople.com.br/incident/785330#47247ab621ab08c1580aa7e42088f918048de7073dea67d9eed59aae52533ca8 We experienced a delay in the processing of scheduled tasks due to an unexpected accumulation of jobs in the Background service. During this period, tasks continued to be received but were executed later than expected. The issue has now been fully resolved, and we are implementing measures to prevent it from recurring. Degradation in Scheduled Notification Delivery https://status.pinpeople.com.br/incident/785330 Thu, 11 Dec 2025 09:00:00 -0000 https://status.pinpeople.com.br/incident/785330#e325296bb9afff6e6643b402d9ebf01d28669cc7fbc28677ea2acd7b6541300e We are currently investigating a potential delay in the processing of scheduled tasks. Our team is analyzing the situation and will provide further updates soon. Degradation in Scheduled Notification Delivery https://status.pinpeople.com.br/incident/783912 Wed, 10 Dec 2025 10:30:00 -0000 https://status.pinpeople.com.br/incident/783912#eca75575d96362d1fb6e18290252edf3945977868189682b43fc4c077f4d5484 We experienced a delay in the processing of scheduled tasks due to an unexpected accumulation of jobs in the Background service. During this period, tasks continued to be received but were executed later than expected. The issue has now been fully resolved, and we are implementing measures to prevent it from recurring. Degradation in Scheduled Notification Delivery https://status.pinpeople.com.br/incident/783912 Wed, 10 Dec 2025 09:00:00 -0000 https://status.pinpeople.com.br/incident/783912#f7cb6fea4542cce013fa8c4c6332b16737c0ec202e984a3e8564a8b281e7995d We are currently investigating a potential delay in the processing of scheduled tasks. Our team is analyzing the situation and will provide further updates soon. API Service Degradation on July 21st https://status.pinpeople.com.br/incident/687978 Mon, 21 Jul 2025 14:51:00 -0000 https://status.pinpeople.com.br/incident/687978#0631a8bf5e496ad2593664321c8be56634cb55c74766fd7d6e2504f5b6c41f68 **Time Resolved:** 11:51 AM (UTC-3) The issue was mitigated at **11:51 AM (UTC-3)**. API latency returned to normal levels, and all requests are now being processed successfully. API Service Degradation on July 21st https://status.pinpeople.com.br/incident/687978 Mon, 21 Jul 2025 14:21:00 -0000 https://status.pinpeople.com.br/incident/687978#b2752a98ac1172b23f630f71803a26345b067c1c0a5738a0c444c777592bbcb7 **Time Detected:** 11:21 AM (UTC-3) We detected a **partial API degradation** starting at **11:21 AM (UTC-3)** on **July 21st**. During this period, most API requests were processed successfully, but some requests experienced increased latency or timeouts.