Incidents and maintenance reported on status page for Pin People https://status.pinpeople.com.br/ https://d1lppblt9t2x15.cloudfront.net/logos/a79375821a47adc27abad31d52388427.png https://status.pinpeople.com.br/ en https://status.pinpeople.com.br/maintenance/1117768 Sat, 07 Nov 2026 04:45:09 -0000 https://status.pinpeople.com.br/incident/1117768#90fed5bf4503cf18d0a91fe0b71c10693f17cd173b24dd5d13729b418f5997db Maintenance Maintenance completed https://status.pinpeople.com.br/maintenance/1117768 Sat, 07 Nov 2026 04:45:09 -0000 https://status.pinpeople.com.br/incident/1117768#ff13014ba0dec3416071a9492966ba0f0cf9f32ab146159552c1e7a8e463d48b Maintenance The scheduled maintenance window was successfully completed. Services have been operating normally since 01:13 AM (BRT) on November 7, 2026, within the announced window (11:00 PM to 02:00 AM BRT). During the maintenance period, temporary instability and service interruptions occurred while the upgrade was being performed. After completion, end-to-end functional validations were executed, confirming that services are operating normally. We will continue monitoring the environment to ensure operational stability. https://status.pinpeople.com.br/maintenance/1117768 Fri, 06 Nov 2026 18:59:05 -0000 https://status.pinpeople.com.br/incident/1117768#ded61c71c205c9240e971780c06ec3ca13a78be66546e765abce0836349bb033 Maintenance A scheduled maintenance window will take place to upgrade core infrastructure components used by the platform (database, cache and messaging). 📅 Date: November 6, 2026 ⏰ Start: 11:00 PM (BRT) ⏰ Expected end: 02:00 AM (BRT) — November 7, 2026 ⏱️ Estimated duration: up to 3 hours During this period, temporary instability or partial service unavailability may occur while the upgrade is in progress. This activity is part of our ongoing infrastructure maintenance process, focused on security, performance and operational stability. Our engineering team will actively monitor the execution and continue observing the environment after completion. https://status.pinpeople.com.br/maintenance/834358 Thu, 26 Feb 2026 17:24:52 -0000 https://status.pinpeople.com.br/incident/834358#b1449e289625024fd9dbf027bfac5800fac1610209f4a3b05d0fb02b2aac9ea6 Maintenance A scheduled maintenance window will take place to perform a database version upgrade used by the platform. 📅 Date: February 26, 2026 ⏰ Start: 11:00 PM (BRT) ⏰ Expected end: 01:00 AM (BRT) — February 27, 2026 ⏱️ Estimated duration: up to 2 hours During this period, temporary instability or partial service unavailability may occur while the upgrade is in progress. This activity is part of our ongoing infrastructure maintenance process, focused on security and operational stability. Our engineering team will actively monitor the execution and continue observing the environment after completion. https://status.pinpeople.com.br/incident/785335 Fri, 12 Dec 2025 10:00:00 -0000 https://status.pinpeople.com.br/incident/785335#a243c97fb671286d128e7bba859f35130a5b9eecc320ee2e2b656932c9f84045 Incident We experienced a delay in the processing of scheduled tasks due to an unexpected accumulation of jobs in the Background service. During this period, tasks continued to be received but were executed later than expected. The issue has now been fully resolved, and we are implementing measures to prevent it from recurring. https://status.pinpeople.com.br/incident/785335 Fri, 12 Dec 2025 09:00:00 -0000 https://status.pinpeople.com.br/incident/785335#79908f1e052821a58fcba42b149d72ac8e708870e7214871cffd58d24c343692 Incident We are currently investigating a potential delay in the processing of scheduled tasks. Our team is analyzing the situation and will provide further updates soon. https://status.pinpeople.com.br/incident/785330 Thu, 11 Dec 2025 09:26:00 -0000 https://status.pinpeople.com.br/incident/785330#47247ab621ab08c1580aa7e42088f918048de7073dea67d9eed59aae52533ca8 Incident We experienced a delay in the processing of scheduled tasks due to an unexpected accumulation of jobs in the Background service. During this period, tasks continued to be received but were executed later than expected. The issue has now been fully resolved, and we are implementing measures to prevent it from recurring. https://status.pinpeople.com.br/incident/785330 Thu, 11 Dec 2025 09:00:00 -0000 https://status.pinpeople.com.br/incident/785330#e325296bb9afff6e6643b402d9ebf01d28669cc7fbc28677ea2acd7b6541300e Incident We are currently investigating a potential delay in the processing of scheduled tasks. Our team is analyzing the situation and will provide further updates soon. https://status.pinpeople.com.br/incident/783912 Wed, 10 Dec 2025 10:30:00 -0000 https://status.pinpeople.com.br/incident/783912#eca75575d96362d1fb6e18290252edf3945977868189682b43fc4c077f4d5484 Incident We experienced a delay in the processing of scheduled tasks due to an unexpected accumulation of jobs in the Background service. During this period, tasks continued to be received but were executed later than expected. The issue has now been fully resolved, and we are implementing measures to prevent it from recurring. https://status.pinpeople.com.br/incident/783912 Wed, 10 Dec 2025 09:00:00 -0000 https://status.pinpeople.com.br/incident/783912#f7cb6fea4542cce013fa8c4c6332b16737c0ec202e984a3e8564a8b281e7995d Incident We are currently investigating a potential delay in the processing of scheduled tasks. Our team is analyzing the situation and will provide further updates soon. https://status.pinpeople.com.br/incident/687978 Mon, 21 Jul 2025 14:51:00 -0000 https://status.pinpeople.com.br/incident/687978#0631a8bf5e496ad2593664321c8be56634cb55c74766fd7d6e2504f5b6c41f68 Incident **Time Resolved:** 11:51 AM (UTC-3) The issue was mitigated at **11:51 AM (UTC-3)**. API latency returned to normal levels, and all requests are now being processed successfully. https://status.pinpeople.com.br/incident/687978 Mon, 21 Jul 2025 14:21:00 -0000 https://status.pinpeople.com.br/incident/687978#b2752a98ac1172b23f630f71803a26345b067c1c0a5738a0c444c777592bbcb7 Incident **Time Detected:** 11:21 AM (UTC-3) We detected a **partial API degradation** starting at **11:21 AM (UTC-3)** on **July 21st**. During this period, most API requests were processed successfully, but some requests experienced increased latency or timeouts.