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Scheduled Maintenance Window — Infrastructure Upgrade

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Completed

Maintenance ended

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Completed

The scheduled maintenance window was successfully completed. Services have been operating normally since 01:13 AM (BRT) on November 7, 2026, within the announced window (11:00 PM to 02:00 AM BRT). During the maintenance period, temporary instability and service interruptions occurred while the upgrade was being performed. After completion, end-to-end functional validations were executed, confirming that services are operating normally. We will continue monitoring the environment to ensure operational stability.

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Started

A scheduled maintenance window will take place to upgrade core infrastructure components used by the platform (database, cache and messaging).

📅 Date: November 6, 2026
⏰ Start: 11:00 PM (BRT)
⏰ Expected end: 02:00 AM (BRT) — November 7, 2026
⏱️ Estimated duration: up to 3 hours

During this period, temporary instability or partial service unavailability may occur while the upgrade is in progress. This activity is part of our ongoing infrastructure maintenance process, focused on security, performance and operational stability. Our engineering team will actively monitor the execution and continue observing the environment after completion.

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