Resolved

Scheduled Maintenance Window — Infrastructure Upgrade

A scheduled maintenance window will take place to upgrade core infrastructure components used by the platform (database, cache and messaging).

📅 Date: November 6, 2026
⏰ Start: 11:00 PM (BRT)
⏰ Expected end: 02:00 AM (BRT) — November 7, 2026
⏱️ Estimated duration: up to 3 hours

During this period, temporary instability or partial service unavailability may occur while the upgrade is in progress. This activity is part of our ongoing infrastructure maintenance process, focused on security, performance and operational stability. Our engineering team will actively monitor the execution and continue observing the environment after completion.